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Product & Service Availability

An Item I want is sold out. Will it be available again?

 

Possible, subjected to availability. But unfortunately, we cannot guarantee that we will restock items that have been sold out as Aglaïa Jewellery secures parts or items from various trade sources in different locations and territories. When shopping on-site, keep a look out for indication tags that specify if the product is low on stock or is only available from us. So, do not hesitate and purchase what you fancy!

If you wish to be notified when your sold-out coveted item(s) are being restocked, just let us know through message via Contact Us and state your coveted item(s) product code(s) or name(s) using 'Restock Notification' as the subject title.

How do you determine pricing?

 

With our seamless shopping experience, customers can always be assured of getting more when they buy with us. As we bring our products to you via an online platform, we incur lower overheads and are able to share these savings with you!

Products are priced based on costs, quality, materials, retail value and market demand.

What are the additional services provided?

We provide Repair Service for jewellery purchased with us. However, this is subjected to an initial free assessment to determine if the condition of the product is reparable, time needed to repair and the applicable charges. Please note that high resolution photographs (not exceeding 5MB) of the item(s) clearly showing the condition are required for the initial assessment. 

All services are available for customers purchasing and making payment in United Kingdom only.

How do I get access to all the services?

 

For our Repair Service, simply let us know through message via Contact Us by entering the product code(s) or description and state the condition of your item(s).

Our assigned Consultant will correspond with you via email within 2 business days to guide along and follow up on the Repair Service process.

Contact Us

(0)7399 341875

(Mon-Fri, excl. PHs)

(9am - 2pm BST)

We Accept

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© 2017 by Aglaïa Jewellery London. All Rights Reserved.

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